Terms of Service Last Updated: August 31, 2026
1. Service Description and Acceptable Use
These Terms of Service ("Terms") govern your access to and use of the website and services provided by Gerren Sprauve ("we," "our," or "us"). Our services include executive and identity-driven leadership coaching, keynote speaking engagements ("Servēn"), and digital products such as courses, guides, and mini-courses offered through our website.
You agree to use our services only for lawful purposes and in accordance with these Terms. You are prohibited from using our services in any way that violates any applicable laws or regulations.
2. User Responsibilities
By using our services, submitting an inquiry, or purchasing a digital product, you represent and warrant that:
- All information you provide is accurate and up to date
- You will maintain the accuracy of your information
- You have the legal capacity to agree to these Terms
- You will not use bots, scripts, or automated methods to access our services
3. Privacy of Personal Information Gerren Sprauve understands the personal nature of the information clients and audience members share with us.
- We handle personal information you share with us, including contact form submissions, coaching inquiries, and speaking engagement requests, with care and discretion
- Information you provide for coaching, event bookings, or digital product purchases may be shared with third-party vendors, such as our payment processor or course-hosting platform, solely to fulfill those requests
- You agree to notify us immediately if you suspect any unauthorized use or disclosure of information submitted through our website
4. SMS Communications & TCPA Compliance
By providing your contact information and opting in, you agree to receive communicationsfrom Gerren Sprauve, including phone calls, emails, and SMS messages.
SMS Program Description:
Our SMS program includes messages such as coaching and booking reminders, course access information, event updates, and occasional communications related to our services.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying "STOP" to any message. For assistance, reply "HELP" or contact us directly.
We comply with the Telephone Consumer Protection Act (TCPA) and only send messages in accordance with applicable laws.
5. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
6. Age Restriction (18+)
Contact forms, coaching inquiries, speaking bookings, and digital product purchases on this website are intended to be used by individuals who are at least 18 years old. By using our services, you confirm that you are 18 years of age or older, or that you are acting with the consent of a parent or legal guardian.
7. Digital Products and Purchases
Courses, guides, mini-courses, and other digital products offered through our website are for your personal use only and may not be copied, resold, or redistributed without our written permission. Access to purchased digital products will be provided as described at the time of purchase. Unless otherwise stated at checkout, all sales of digital products are final.
8. Limitation of Liability
To the fullest extent permitted by law, Gerren Sprauve will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, arising from your use of our website, coaching services, speaking engagements, or digital products. Coaching and speaking services are intended for informational, motivational, and developmental purposes and do not constitute professional, medical, financial, or legal advice.
9. Intellectual Property
All content, trademarks, photographs, courses, guides, and materials on this website, including the "Human ROI" and "Servēn" concepts and branding, are owned by or licensedto Gerren Sprauve and are protected by applicable laws, except for materials you submit to us (such as testimonials you provide), which you grant us permission to use in connection with promoting our services unless you tell us otherwise.
10. Termination of Service
We reserve the right to suspend or terminate your access to our website or services at any time for violations of these Terms.
11. Dispute Resolution
Any disputes will be resolved in the courts located in Orange County, Florida, where Gerren Sprauve is headquartered. You agree to submit to the jurisdiction of these courts.
12. Privacy Policy
Your use of our services is also governed by our Privacy Policy. Please review it here: https://gerrensprauve.com/privacy-policy/
